My First Crash. Thanks, Parallels.

Update 8/31/2012:

I’ve been running the latest version of Parallels for a while now on Mountain Lion, and haven’t had any issues.  It’s my current preferred virtualization solution on the Mac with better performance and a more integrated user experience than Virtualbox.

I’ve had my new Mac for about a month, and just had my first crash.  These memory errors are the Mac equivalent of the old Windows “Out of Virtual Memory” errors.

Love is old, love is new.

 

 

Error messages have gotten prettier, at least.

When I restarted, the computer gently informed me that all was not right. Mac OS X is vulnerable to wily software just like Windows, and by now I shouldn’t be surprised that the culprit might be Parallels.  I’d given up on it and gone to the simpler and free VirtualBox, but decided to try out the new Parallels update with retina display support.

Parallels wouldn’t open up a VirtualBox virtual machine without crashing, so after posting on their forums and confirming that other users had the same issues, I switched back to VirtualBox and went on my way.  The mistake was leaving Parallels installed.  The hypothesis is that the Parallels extensions caused the crash, since installing Parallels was the most recent software change.

kextstat verifies that the parallels kernel extensions have now been removed, and the process of elimination begins… and probably ends. I’ll be surprised if this error comes up anymore. If it does, I’ll update this post.

Thank goodness my system memory was verified, or I might suspect failing memory as the cause of my crash.

Here’s what it looks like when a computer throws up:

Interval Since Last Panic Report: 349830 sec
Panics Since Last Report: 1
Anonymous UUID:

Mon Jul 16 21:42:49 2012
panic(cpu 4 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81e7e046, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff802b367010, CR3: 0x0000000019b2302c, CR4: 0x00000000001606e0
RAX: 0x0000000000000000, RBX: 0xffffff81a2035000, RCX: 0x0000000000000080, RDX: 0xffffff802aced808
RSP: 0xffffff81d3a8bbf0, RBP: 0xffffff81d3a8bc10, RSI: 0xffffff803f2aa180, RDI: 0xffffff802eddf058
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x0000000000000001, R11: 0x00000000000000f8
R12: 0xffffff802212a000, R13: 0xffffff81a203d000, R14: 0xffffff80306e8e88, R15: 0xffffff802b367000
RFL: 0x0000000000010202, RIP: 0xffffff7f81e7e046, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffff802b367010, Error code: 0x0000000000000000, Faulting CPU: 0x4

Backtrace (CPU 4), Frame : Return Address
0xffffff81d3a8b8a0 : 0xffffff8000220792
0xffffff81d3a8b920 : 0xffffff80002c4794
0xffffff81d3a8bad0 : 0xffffff80002da55d
0xffffff81d3a8baf0 : 0xffffff7f81e7e046
0xffffff81d3a8bc10 : 0xffffff7f81e7f1e3
0xffffff81d3a8bc40 : 0xffffff7f81e32fed
0xffffff81d3a8bc70 : 0xffffff7f81e79339
0xffffff81d3a8bca0 : 0xffffff7f81e306be
0xffffff81d3a8bcc0 : 0xffffff8000657637
0xffffff81d3a8bce0 : 0xffffff800029c122
0xffffff81d3a8bd30 : 0xffffff80002230b5
0xffffff81d3a8bd60 : 0xffffff80002148a9
0xffffff81d3a8bdc0 : 0xffffff8000223223
0xffffff81d3a8bde0 : 0xffffff80002516f9
0xffffff81d3a8be20 : 0xffffff80002199ae
0xffffff81d3a8be70 : 0xffffff800021a1fd
0xffffff81d3a8beb0 : 0xffffff80002378f0
0xffffff81d3a8bef0 : 0xffffff8000544739
0xffffff81d3a8bf40 : 0xffffff800054227e
0xffffff81d3a8bf50 : 0xffffff80005cdecb
0xffffff81d3a8bfb0 : 0xffffff80002daea3
Kernel Extensions in backtrace:
com.apple.GeForce(7.2.8)[792270AC-676D-3D4F-8EC2-779645B08BBD]@0xffffff7f81e25000->0xffffff7f81ee7fff
dependency: com.apple.NVDAResman(7.2.8)[B0B38ED0-9C51-3C45-ADE0-457B31EADA18]@0xffffff7f808df000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[474FE7E9-5C79-3AA4-830F-262DF4B6B544]@0xffffff7f808cd000
dependency: com.apple.iokit.IOPCIFamily(2.7)[C0404427-3360-36B4-B483-3C9F0C54A3CA]@0xffffff7f80869000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[EF26EBCF-7CF9-3FC7-B9AD-6C0C27B89B2B]@0xffffff7f80894000

BSD process name corresponding to current thread: WindowServer
Boot args: -v

Mac OS version:
11E2620

Kernel version:
Darwin Kernel Version 11.4.2: Wed May 30 20:13:51 PDT 2012; root:xnu-1699.31.2~1/RELEASE_X86_64
Kernel UUID:
System model name: MacBookPro10,1 (Mac-C3EC7CD2229298)

System uptime in nanoseconds: 113039695297932
last loaded kext at 94471213366854: com.apple.driver.AppleUSBTCKeyEventDriver 227.6 (addr 0xffffff7f80797000, size 12288)
last unloaded kext at 94578632245692: com.apple.driver.AppleUSBCDC 4.1.19 (addr 0xffffff7f80794000, size 12288)
loaded kexts:
com.parallels.kext.prl_vnic 7.0 15104.778994
com.parallels.kext.prl_netbridge 7.0 15104.778994
com.parallels.kext.prl_hid_hook 7.0 15104.778994
com.parallels.kext.prl_hypervisor 7.0 15104.778994
com.parallels.kext.prl_usb_connect 7.0 15104.778994

org.virtualbox.kext.VBoxNetAdp 4.1.18
org.virtualbox.kext.VBoxNetFlt 4.1.18
org.virtualbox.kext.VBoxUSB 4.1.18
org.virtualbox.kext.VBoxDrv 4.1.18
com.apple.filesystems.afpfs 9.8.1
com.apple.nke.asp_tcp 6.0.1
com.apple.driver.AppleIntelProfile 85.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AGPM 100.12.69
com.apple.driver.ApplePlatformEnabler 2.0.5d3
com.apple.driver.X86PlatformShim 5.0.0d8
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleHDA 2.2.3f13
com.apple.driver.AppleMikeyDriver 2.2.3f13
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.7f2
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.32
com.apple.driver.AppleMuxControl 3.1.32
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.GeForce 7.2.8
com.apple.driver.AppleIntelHD4000Graphics 7.2.8
com.apple.driver.AppleIntelFramebufferCapri 7.2.8
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.7f2
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.0.4
com.apple.driver.AirPort.Brcm4331 560.7.21
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AppleUSBHub 5.0.7
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleUSBEHCI 5.0.7
com.apple.driver.AppleUSBXHCI 1.0.7
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.AppleProfileTimestampAction 85.2
com.apple.driver.AppleProfileThreadInfoAction 85.2
com.apple.driver.AppleProfileRegisterStateAction 85.2
com.apple.driver.AppleProfileReadCounterAction 85.2
com.apple.driver.AppleProfileKEventAction 85.2
com.apple.driver.AppleProfileCallstackAction 85.2
com.apple.iokit.AppleProfileFamily 85.2
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.DspFuncLib 2.2.3f13
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.3f13
com.apple.iokit.IOHDAFamily 2.2.3f13
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.1.32
com.apple.driver.X86PlatformPlugin 5.1.1d6
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.nvidia.nvGK100hal 7.2.8
com.apple.NVDAResman 7.2.8
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.7f2
com.apple.iokit.IOBluetoothFamily 4.0.7f2
com.apple.driver.AppleThunderboltDPInAdapter 1.8.4
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.4
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.0.7
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.0.7
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
System Profile:
Model: MacBookPro10,1, BootROM MBP101.00EE.B00, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.3f28
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.198.19.21)
Bluetooth: Version 4.0.7f2, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2512, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8286, 0x1d181300 / 7
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0262, 0x1d182000 / 4

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